Terms and Conditions of Sale


The following general sales conditions apply to all sales concluded on the website https://secret-berbere.com, subject to specific conditions indicated in the product presentations.


ARTICLE 1: Mandatory Information



ARTICLE 2: Essential Characteristics of Products and Services Sold


The website https://secret-berbere.com sells:

  • “BENI OUARAIN” Rugs;

  • “AZILAL” Rugs;

  • “BENI M’GUILD” Rugs;

  • “TALSINT” Rugs;


  • “Boujaad” Rugs;

  • Rugs from “OTHER TRIBES”;

  • Les Naturels by Secret Berbère Rugs.


ARTICLE 3: Prices


The prices of our products are indicated in Euro, including all taxes (TTC).


ARTICLE 4: Product Availability


Products that are available appear on our site marked as “available”.


ARTICLE 5: Orders


You can order our products directly on our site or by phone at +33777820522 every day of the week from 8:00 to 22:00.


ARTICLE 6: Delivery


We offer one type of delivery namely GLS or FEDEX or Chronopost depending on the country.


ARTICLE 8: Payment Methods


We accept payments by card. Online payment is secure.


ARTICLE 9: Right of Withdrawal


You have a right of withdrawal to exercise within seven working days from the receipt of the item.


ARTICLE 10: Warranty and Right to Return the Product (Hidden Defects or Defectiveness)


You benefit from the legal guarantee of conformity and, therefore, from the application of the article L211-4 of the Consumer Code.


ARTICLE 11: Conditions and Deadlines for Reimbursement


Reimbursement of products is full. It is made by bank transfer as soon as possible and at the latest within 30 days from the date of exercising the right of withdrawal.


ARTICLE 12: Consumer Complaints


Any consumer complaint is to be addressed by mail to Secret berbère C/ cosmos 44 18193 MONACHIL GRANADA ESPAÑA or by email to info@secret-berbere.com.


ARTICLE 13: Intellectual Property


All comments, images, illustrations on our site are exclusively reserved for us.


ARTICLE 14: Responsibility


Our contractual liability cannot be engaged in the following situations: Case of force majeure; Foreign fact that cannot be attributable to us.


ARTICLE 15: Personal Data


Some information relating to the customer will be transmitted to the seller and this, to allow the processing and delivery of the products ordered.


ARTICLE 16: Competent Jurisdiction and Applicable Law


In case of a dispute between the consumer client and our company, Spanish law is applicable. Spanish jurisdictions alone have competence to settle the dispute.

This translation is a succinct summary and for a detailed understanding, each article should be read in its entirety in the original language, especially regarding the legal provisions, to avoid any misunderstandings or misinterpretations.